Ophir Global Solutions

Customers get answers. Your team gets time.

We run email, chat and voice support for growing businesses, and build the cloud and web systems behind it. Start with a small trial, no commitment.

Request a free trialSee services

What we do for your business

Dedicated, trained teams that work as an extension of yours, plus the technology to support them.

Email support

Clear, on-brand replies to customer emails, with tickets triaged and answered within agreed times.

Chat support

Real-time help on your website or app that resolves questions and keeps visitors buying.

Voice support

Professional, friendly phone agents for inbound customer calls.

Technical support

First-line troubleshooting and escalation for your software or product users.

Cloud services

Setup, migration and management of secure, scalable cloud infrastructure.

Web application development

Custom web apps and portals, built, launched and maintained for you.

How working with us begins

A trial lets you judge our work before you commit to anything.

  1. Tell us what you need

    Share your channels, ticket volume and service hours. We reply with a clear plan.

  2. Run a trial

    We handle a small part of your support or a small project, so you can see quality and response times first-hand.

  3. Go live

    If you're happy, we scale up the team and report to you regularly.

14-day communication and interview readiness

A focused program for professionals and job seekers who want to speak clearly and interview with confidence.

Spoken communication

Clarity, pronunciation and professional tone in everyday work conversations.

Interview practice

Common questions, mock interviews and feedback on your answers.

Workplace writing

Emails and messages that are short, polite and easy to act on.

Interested in a program? Send us an enquiry for dates and details.

Tell us what you need

Fill in the form and we'll reply within one business day.